Sylvia Nakanwagi
Panelist:
I have over 11 years of experience, in crafting innovative business solutions and streamlining business processes and requirements. With an in-depth grasp of the entire IT project management lifecycle, I am committed to using ICT to drive innovation and enhance business value. I am known for challenging own limits and have consistently played a key role in the development of IT systems and execution of Digital Transformation projects locally and internationally.
My efforts have significantly advanced the adoption of eServices across more than 100 government agencies in various sectors. I currently hold the position of Manager of IT Service Delivery at Centenary Technology Services, a Subsidiary of Centenary Group. In this capacity, I spearhead the transformation of business processes and digital services, while managing service delivery across a broad network that includes over 3,800 schools, 640 parishes, and 46,000 Village & Saving Loan Associations, alongside the Group’s entire portfolio in Uganda and Malawi.
I hold a Master’s Degree in Information Systems and possess professional certifications in Integration Platforms, Intellectual Property, Business Analysis, IT Product Management, Project Management, and Web Accessibility.